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See what other customers are saying about Five Star!

To The Five Star Mechanical Team,
We would like to thank you for your quick responses to all our emergencies throughout the years.  When I was nine months pregnant and the central air conditioning stopped working on a Sunday,Tommy responded within a few short hours.   When we had no heat on a chilly March morning Matt was able to come and rescue us again.  You are always so accommodating!   We appreciate the quick responses especially having two young children in the house that we would like to keep comfortable. The Five Star Staff is always so friendly and on time with appointments and we respect that and will continue to call you for our heating and air conditioning needs.
Rena Capri & Family
Franklin Square, NY

Dear Five Star Mechanical,
We have always been very pleased with the performance of the entire Five Star Mechanical team.  You continually present yourselves with professionalism, respect, and a wide range of technical abilities.  The service is always timely and efficient.  No matter what the job is, Five Star gets it done correctly, the first time!  It’s a huge relief to have such a dependable service company.  Five Star goes above and beyond for us, and for that we thank you!
Cathy Abro Management Corp. Woodmere, NY

Dear Five Star,
I want to thank you for all of your help and understanding of our situation after the devastating effects of Hurricane Sandy. We had 9 feet of water and were left with no services at all and Tommy and his team created quick cost effective solutions that helped us through the darkest of days.  His creative way of changing the location of a new boiler and hot water heater out from the basement and up onto the garage wall was terrific.  Also, the service you provided by making sure the house was ok even when we were not able to live in it lifted a burden off of our shoulders. Thank you for caring.
Justine Zimmerman
Atlantic Beach, NY

Dear Five Star,
My 52 years of homeowner experience led me to search for a local air-conditioner merchant.  Once again, I was not disappointed.  Your professional advice was more than a sales-pitch; it met my needs and earned my trust.  I could not have asked for service more dependable, prompt, considerate, respectful – overall – excellent!!!  In addition to my a/c needs, I am extremely satisfied with the home-heating service plan Five Star provides.  Thank you for being a good neighbor.  I would be happy to share my experience with others.
Margaret A. Auci
New Hyde Park, NY

Dear Five Star,
When looking in the dictionary under the words “honest”, “reliable”, and “timely”, pictures of Tommy and Matt pop up next to all 3 words. From the moment the phone is answered by Jessica, you realize you’re getting straight answers when it comes to dispatching the technicians from Five Star Mechanical. The entire crew is calm and reassuring.  Follow up is one of the best traits this team has.  After fixing a situation, they call for the next days to see how everything is going. Every company should have quality work and workers, just like Five Star Mechanical.
Ruth's Chris Steak House
Garden City, NY

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